Frequently Asked Questions

Everything you need to know about our premium specialty coffee.

When will my coffee be roasted and shipped?

To ensure maximum freshness, we roast our beans in small batches Monday through Friday. Most orders are roasted and shipped within 24-48 hours of placement.

How should I store my coffee beans?

We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the flavor profile.

Do you offer coffee subscriptions?

Yes, we offer customizable subscriptions where you can choose your favorite roast and delivery frequency. Subscribers also enjoy a discount on every bag.

What is your return policy on coffee products?

As coffee is a perishable food item, we cannot accept returns. However, if there is an issue with your order or you are unsatisfied with the quality, please contact us within 14 days for a resolution.

Can I get my coffee pre-ground?

While we recommend buying whole bean for the best flavor, we offer several grind options including Drip, Espresso, and French Press to suit your brewing method.

Do you ship internationally?

Currently, we ship to all 50 U.S. states and APO/FPO addresses. International shipping is not available at this time, but we are working on expanding our reach.